Support

At Okmog, we are committed to providing you with the best possible experience. If you encounter any issues or believe you have found a bug, we offer two ways to get help:

1. Instant Help

For the fastest resolution, please consult our Support Bot first. You can open it by clicking the "Plugin Support" button in the bottom right corner of this page.

2. Email Support

Prefer to reach us directly? You're always welcome to email our support team — we're happy to help with anything the Support Bot couldn't sort out or any complex questions you may have!

To help us resolve your problem as quickly as possible, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. When contacting us, please include the plugin version, your system details (OS and DAW), a description of the problem, steps to reproduce the issue, and any relevant crash reports, screenshots, or videos to help us diagnose the problem as quickly as possible. 

We aim to respond to all inquiries as promptly as possible. Thank you for helping us improve our tools!